Expedia: Hotels, Flights & Car App Reviews

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Easy

Love it

Very easy to use and useful tracking tool

User friendly and good tool

No bundle deals and cruises

I love this app and its very convenient but I hate that it doesnt have the bundle deals feature or a way to book or view booked cruises.

Not up to date and - no tech support?!

Was not able to include car rental with flight. Was not able to add frequent flyer info. I have multiple upcoming flights, but app does not update info. What a waste and hassle to use. I called Expedia and I was told they have no tech support for the app!

Very easy and quick

Great for last minute hotel bookings!

Used the app twice already

Its not bad not great but useful ... Not a waste of a space is what Im saying. App developers for Expedia should take not of my review and re-vamp and make the experience that much better for its customers

Trips disappear

When I log in, the app shows my trips. I DO NOT log out and later, my trips are gone, even though it shows that I am logged in. If I log out, and then log back in, the trips re-appear.

Insurance and Expedia reward points

Hey. Its a pretty good app but why there is no way to have a travel insurance or use the point in my reward program?

Great App!

Very easy and continent!! You can just keep track of your hotel info on your phone with this App!

Total Horror Show

I used Expedia once before but will NEVER use them again. I booked a flight for an wedding 4 months in advance. Got the confirmation from them and paid for my flight. I decided (thank goodness) to go to the airport to select my seating directly from the airline only to be told I had no reservation. I called he 800 number and got someone in the Philippines whos grasp of the English language was limited. She told me three times she could see my reservation but it took a lot of convincing to make her understand the airline could t " see it." After an hour on the phone she said it was all straightened out..what shoddy service..and I will still call the airline to make sure it was done.

Price of hotels always higher on app

As much as I would like to get triple points when booking on Expedia app I have found the last FOUR times when I have had my laptop opened to final screen of hotel purchase and app at final screen of EXACT same hotel , the Expedia app is always $8-$20 more.WHY? In addition I am not able to locate how to get my Expedia coupons into my selection or my Expedia+points which could both decrease the price. Lastly, Expedia needs to educate their Customer Service reps as one had no idea what I meant by triple points and another time while booking rep didnt k is what I meant by Expedia+ points...? Very frustrating after waiting and waiting for assistance. More CS IN USA available who are trained properly to address all possible questions and should be recorded and reviewed do someone is hearing these discussions and training as needed.

Amazing app

I love this app 100% it delivers what they advertise.

Love Expedia!

I have been using this app for a few years now and am a gold member. Im learning exactly what that means and how to manage earned points. Its wonderful to search, read reviews, and book great stays using my mobile. Thank you, Expedia for making this possible!

Convenient

Great app. Very impressed. Very up to date app better then a lot of the other travel applications. Would definitely recommend this app.

Terrible Support

App says to call their number. Been calling for 3 days and I am more on hold than with agents and nobody is solving problems. On the app you cannot write the complaint. They never call back, even if they promise and lately dont even pick up. Lied about our accommodations and now pretend like its all ok. Will dispute the whole package once we come back home. It was a terrible mistake using Expedia in the first place. Have all documented on paper and email and pictures from a different world in reality. Its all good if there are no problems. Good luck to you if you ever encounter some. They screwed our vacation.

Great, except..

I think the app is great, especially while traveling. However, there just arent the same options as on the desktop site, like bundling. Expedia is great, but the app isnt as great. I really wish it was!

Amazing App.

This app. is awesome! It helps by organizing the hotels by area and then also factoring in reviews, star rating, price, and amenities. I took the time to check multiple hotel sites and the app. is also priced competitively. It also makes the booking and checkout process extremely easy! I will definitely use the app. again!

Very good!

Very good! Easy to use and great prices.

Terrible

This app, and Expedia generally, has terrible customer service. No way to make changes, submit feedback, or contact Expedia through the app. Instead you must navigate their awful phone system which is plagued by endless loops, interminable auto recordings, and technical glitches. Not what you need when paying international phone rates I might add. Will not be using them again.

My trips dont appear in the app

I have multiple trips booked but none show up in my app. Very disappointing.

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